Guest reviews of Baymont On The Lake By Wyndham Hot Springs Hotel

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Frances

Verified
9.4 /10

6 months ago

The location by the water was absolutely peaceful, making every morning feel special. I loved the friendly staff and the remodeled lobby—it was so inviting! The outdoor pool was the cherry on top for those sunny days.

Would recommend! 😊❤️

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Donald

Verified
9.2 /10

7 months ago

The lake view from the balcony was absolutely stunning.

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James

Verified
7.6 /10

7 months ago

The lake view from the room was stunning and great for relaxing. The pool area could use more seating, especially on busy days. This hotel offers turtle food for guests to feed the turtles, which was a fun experience for my kids. Wi-Fi service was inconsistent during my stay.

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Camila

Verified
8.2 /10

8 months ago

The lake view from our room was beautiful, perfect for fishing. The breakfast options were limited and could use improvement. the staff were friendly and helpful.

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Bruce

Verified
9.4 /10

8 months ago

My experience was fantastic as the hotel is right next to the lake, allowing for beautiful views and easy access to outdoor activities like boat rentals just over a mile away, while also being close to a variety of dining options such as Gilligan's On the Lake and The Rib Cage Barbecue, both just a short stroll of about 500 meters, making it a great base for exploring the area; the breakfast served matched my expectations and the staff was friendly and helpful throughout my stay but the cleaning staff could improve on tidiness in the hallways.

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Geoff

Verified
9.6 /10

8 months ago

The lake area boasts charming canopy beds and fire pits, perfect for relaxation. Although there were some cleanliness issues, the breakfast was delicious, and the pool area appeared inviting for future visits.

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Andrew

Verified
10.0 /10

9 months ago

beautiful lakefront, friendly staff, great breakfast, spacious rooms

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Rhys

Verified
9.8 /10

9 months ago

The lake view from the 3rd floor was stunning, especially from the nice balcony. The bar downstairs had fantastic music—Gavin Harper made it unforgettable. The clean facility and comfy beds were highlights, but the lake view from our room was limited. The staff was helpful during check-in, but service afterward was lacking; there was no room cleaning during our four-night stay. Plus, it was inconvenient to deal with a malfunctioning key and no maid service. Small issues aside, the location and amenities were enjoyable, particularly the breakfast with a pancake maker!

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Ian

Verified
8.0 /10

9 months ago

Great location by the lake; needs better cleaning in the rooms.

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Martin

Verified
9.8 /10

10 months ago

beautiful property, beautiful staff with cheerful personalities and a helpful attitude that truly made our stay feel welcoming.

Everything was delightful.

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Frank

Verified
8.8 /10

10 months ago

Convenient location to the sights and sounds of Hot Springs. Unwind with a swim in the lakeside pool. Starting the day with a hot buffet breakfast was delightful.

Ah, the joy of unexpected charges.

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Stanley

Verified
8.4 /10

10 months ago

The room was clean and spacious with comfortable beds and good shower pressure The staff was friendly and helpful during our entire stay

It wasn’t exactly cheap but it was still reasonable for what we got

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Alison

Verified
9.4 /10

11 months ago

We thought breakfast was included every day, but turns out it was only on weekends. A bunch of kids were left hungry for their convention.

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Elizabeth

Verified
9.0 /10

11 months ago

The hotel sits right on the lake, perfect for some chill time. The staff at the front desk are super friendly, and the pool area is quite nice, making it a fun spot to relax.

Breakfast could definitely use some fresh fruit or new options.

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William

Verified
7.6 /10

11 months ago

Clean, bright lobby. Courteous, attentive staff. Breakfast? Excellent. The convenience of the in-house bar was a lifesaver after long conference days. there were issues. Torn curtains, hot and funky-smelling hallways. Cleaning staff need to elevate their game; open cleaning supply doors and lingering trash marred the experience. Sheets were stained, and floors were dirty. This is a management concern, but the ownership seemed accommodating. They’d likely welcome feedback. Staff offered great local recommendations, enhancing our stay. Still, for the price, cleanliness must be non-negotiable. Improvements are needed, but the positives—scenery, atmosphere, service—make it a contender for a return visit.

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Edmund

Verified
8.4 /10

1 year ago

The room was clean, but the furniture felt outdated and the corners could use a thorough cleaning. The mattress was worn and not very comfortable. Unfortunately, the shower wasn’t functioning properly; the handheld sprayer didn’t work, which was disappointing. Noise from the neighboring dogs made it hard to sleep. The air conditioning struggled to maintain a comfortable temperature. the view from the balcony was stunning. Despite some issues, the friendly staff quickly addressed concerns about toiletries. The beautiful outdoor patio and pool area added a nice touch to the overall experience.

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Joe

Verified
7.2 /10

1 year ago

The room we were in, , looked nice and clean overall. I did notice some issues with cleanliness in the bathroom. The tub had some black dirt at the bottom, and every time I took a shower, there was only about an inch of water. It was a bit frustrating. the bathroom trash can was full and had not been emptied, which was a bit off-putting. I encountered a big roach in the room, which wasn't pleasant. the beds were comfortable, which was a huge plus for a good night's sleep. The hallway and common areas were kept clean and tidy, which was nice to see. I did have a bit of a strange encounter at check-out though. The lady at the front desk didn't greet me or ask about my stay, which seemed a bit indifferent. I didn't bring up the issues I noticed in the room because I wasn't sure if anything would be done about them anyway. the stay was alright, but there were definitely some areas that could use improvement in terms of cleanliness and attention to detail. I hope they address these issues. Thanks for reading!

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Lee

Verified
7.4 /10

1 year ago

We hit up Oaklawn Racing, cheering on horses like pros, and then had a wild time at Magic Springs, riding roller coasters till we screamed our lungs out! Definitely a vacay to remember!

Just wishing there was a lively nighttime hotspot onsite for us young party animals to dance the night away! .

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Jean

Verified
8.0 /10

1 year ago

Enjoyed the lovely Christmas scenery and the hotel's convenient location near many attractions. The friendly desk clerk ensured an early check-in for our grandson's wedding rehearsal dinner, which was a lifesaver.

The cleanliness of the room left much to be desired. Found toothpicks, dental floss, and even dried pepperoni under the vanity.

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Charles

Verified
7.2 /10

1 year ago

Had a great Christmas stay with lovely views of Lake Hamilton and a quiet location near shopping and dining spots. The modern lobby and helpful staff created a welcoming atmosphere. We enjoyed an early check-in and affordable rates for a room with a king-size bed, perfect for our trip to Garvan Woodland Gardens for the Holiday Lights.

The room did not match the initial portrayal, with outdated furnishings and maintenance issues like a constantly running toilet. The experience turned sour when maintenance entered room without permission, leading to discomfort and safety concerns, eventually prompting us to leave early.

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Dennis

Verified
6.6 /10

1 year ago

Convenient location and working amenities. Rooms and outdoor areas need serious cleaning.

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William

Verified
7.8 /10

1 year ago

Splashing around and riding thrilling coasters made our family vacation unforgettable. The hotel's pet-friendly policy was a huge plus; our furry friend enjoyed the trip too.

My wife says that the hotel could improve by offering more kid-friendly meal options.

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